Gig Harbor Auto Repair

Jared explained everything to me. Gave suggestions on what would be best to do and why. The final decision was mine. The staff at Mackert's goes out of their way to explain things to you. My vehicle is 14 years old. They listen to me when I tried to explain what the problems were. After researching the problems they the fixed the coolant leak, replaced the struts for the hood and the hatch, did an oil change and took care of the other oil leaks. They strive to make you feel like you are the only one they have to deal with. I would STONGLY recommend them to anyone who has automotive problems.

As always we get great service from you guys. We are continuing to refer lots of people to you and pray that they will try you out.

Top notch! Great customer service!!! I have been using Mackart for years now and each and everyone of the guys that work here are TOP NOTCH! They truly care about their customers. I went in for an oil change and they noticed that I needed a full system flush and instead of waiting to tell me about it when I hit my 10 year mark they let me know that they would be able to take care of it right away. I was not forced in any way to have it done however, I trust them all and their opinion! Thanks guys for all you do and continue to do for me and my family!

Extinct Car They don't make Suzukis anymore and parts can be hard to find. I needed a new ignition lock. Jered found the part and also found someone in Bremerton to program the key. He always called me to give me a status report. This kind of service is not unique for Mackert...it's typical!

THE BEST SERVICE IN THE COUNTY I HAVE BEEN USING MACKERT AUTO FOR SEVERAL YEARS, THAT BEING SAID, THE SERVICE HAS BEEN NOTHING LESS THAN ESTIMABLE. YOU MAY FIND CHEAPER SERVICE BUT YOU WILL NOT FIND A GROUP OF MORE KNOWLEDGEABLE AND PROFESSIONAL TECHNICIAN'S IN ONE PLACE. YOU CAN REST EASY KNOWING THAT YOUR CAR IS IN GOOD HANDS AND THAT YOU AND YOUR CAR WILL BE WELL CARED FOR.

As always a great job. Job came in less than estimated. I'm very comfortable referring friends and family and have.

Excellent service delivered with courtesy and kind consideration!

Excellent Service Got excellent 130,000 mile service - as usual - on my 2000 Outback. On time, reasonable price, professional personnel.

I took my car here for a major issue. Jared was great at getting back to me with info about what needed repair or replacement and cost. I would recommend Mackert. They were great.

Great customer service - very thorough Mackert will be my new provider of all automotive services. What a great group in the front office who take care of you when you drop off your car and pick it up. They are friendly, helpful, and cover every conceivable thing that you might need to know. They got me in at the last minute and got my car back to me in time for our Thanksgiving road trip. This included all new brakes, new rotors on the front, new tires, and an oil change. Thank you!!