Gig Harbor Auto Repair

Several years ago I was so happy to find Mackert Automotive, after dealing with a variety of repair shops who did an OK job but were lacking in expertise. I've never been disappointed with Mackert. They are knowledgeable, thorough, professional, dependable and honest. You can't ask for a better automotive service.

Howard Mackert runs a very tight shop. It is clean and well organized, and his techs are very knowledgeable. Howard is very up front and fair, and he knows his business well including from the standpoint of customer service. He is thorough in his explanations and always tries to provide the best possible value. Howard works on our 2005 Cadillac DeVille that my daughter inherited from her granddad, and we have always been very satisfied with the results. Given the competence, reasonable price, and overall trustworthiness I highly recommend Mackert Automotive as a source of quality service for any automobile including all modern makes and classic cars as well.

Always excellent and would recommend highly to anyone who asks.

Excellent service. Car ready when promised and all issues were taken care of.

Clean, professional. Good communication

Always great service, on time and fairly priced. I have owned several cars over the years and they take good care of me. At one time I was their biggest customer except for a commercial account. That should say something! Not that they didn't do the work right, I just had lots of cars.

We always get prompt service with a nice list of work for which we need to plan. Sometimes we do our own, and questions are answered patiently.

Fast, courteous, love the dog,

Efficient.

Ours vehicles have been maintained & repaired by Mackert Automotives for 16 years. The service has always been beyond 100% (from the front office through the mechanics). Honesty, reasonable prices, & top-notch mechanical work are just a few descriptives that match Mackert Automotives. The environment is always pleasant & I feel like a "friend", not a customer when I go there! There's something to be said for seeing so many of the same faces at Mackerts for 16 yrs.(i.e. Happy Employees). I wouldn't go elsewhere even if I moved across town! I even put Mackert on my "speed dial" because that's who I would call first if I had vehicle issues on the road (and I have!). I've even asked their opinions before purchasing a new car. Really can't say enough good things about this company.