Gig Harbor Auto Repair

Professional, thorough, quality service

Service etc. I always get good service with Mackert. The only think I question is did they look at a/c? During some hot weather it did not put out as well as it should, to me. Taking far too long to cool vehicle.

Fantastic service We took our car in for brake troubles. When I dropped they drove me to work since I was without a vehicle. We got our diagnostics that same day and they offered to keep the car overnight so that I could have a better part installed that would not be there until the morning. While it could have been fixed same day I truly appreciated that they explained the differences in my options and that waiting one more day for a shipment to arrive would be the most cost effective and more reliable option. The guys stayed a little late so that we could pick up our car the next day (I got off work at the time they close) and went over everything that was fixed and what we can do to help make sure that the malfunction doesn't happen again. Everything was fixed at a reasonable price, and I couldn't be happier about the service we received. We won't be going anywhere else for future repair needs!

These guys do everything to get you back and work with you. I like that.

Can't complain they fixed my problem and got it done the same day. Good service and friendly area to be in.

What a great local auto shop! The staff are friendly and knowledgeable. They squeezed me in for a last minute inspection and oil change before a long road trip to Cali. No high pressure sales, just honest recommendations. (Very refreshing!) They even gave me a ride home to wait for the work to be done! (So nice) They did a thorough job, for the quoted cost (no hidden charges), and their rates are very reasonable! I have a 8 year old car, and had always used the dealer for everything. I am so glad I found a great local alternative! I will be back!

Best garage ever These folks are the best. I don't know a lot about cars so I count on them to let me know about issues that I can't see or anticipate. With that, though, I never feel like I'm getting pressured to get work done that's unnecessary or premature. They do the work I ask them to and then give me enough information to make my own choices about future preventative maintenance. I highly recommend them to my friends and anyone looking for an honest garage.

exceptional service and customer concern i've enjoyed the service at mackert for several years. always considerate and knowledgeable. fair and reasonable pricing. never a "re-do" to correct problems since it's done right the first time.

Good and quick service Trouble shot a Jeep that was running rough. Got it fixed up and running smooth very quickly.

Very Good Service,Professional, and Courteous The people I dealt with was Jared and Clancy and they were very professional,courteous, and helpful. Jared explained all the issues I had with my car very plainly, and since it was a very expensive bill, he went over the items that I definitely needed to get done now and what I could put off if I wanted to cut my bill down now. Since the job was going to take an extra day, they provided a loaner car, which I very much appreciated. A suggestion I would make is if a client's bill is over a thousand dollars, it sure would be nice to get a certificate for a free car wash since they don't wash your car there(and don't have the capacity to do a car wash at their facility). My bill was over 2 thousand dollars and I would have appreciated the certificate since my car was filthy. You probably could work out a deal with the Great Car Wash to get some discounted certificates if you were going to get a group of them. Merry Christmas! Thx,Peter