Gig Harbor Auto Repair

Nice people providing consistent excellence along with accommodating scheduling.

Honest. Friendly. Organized. Fair price. Great warranty. I like the text message updates and the estimate transmitted. I like that they check all the fluids and really look the car over.

I cannot shout out my support and recommendation for another auto shop than Mackert Auto!! My parents are in their mid 70s and have had some sudden and scary car issues over the past few months and Mackert has been ABSOLUTELY INCREDIBLE in how they treated them and myself!! From the very first panicked phone call, to our latest visit today, Mackert Autos staff has been THE BEST!! They didnt even charge for the first two visits because the tech could not verify the issue and just had to charge the battery twice. The best prices around, supreme customer service, and the most important of all, HONESTY!! I trust the advisors and techs there to always keep it real and only recommend what we actually need done. Special shout out to Chris who was absolutely fantastic getting the car in 3 times without an appointment and getting it diagnosed AND fixed that day or the following day!! We will ONLY service our vehicles with Mackert going forward and I strongly recommend anyone doing the same!! Ive worked in the automotive industry for almost 20 years and have seen a lot. Mackert rises above the rest! Thank you again Chris!!!

Everything was great. I received a referral from a neighbor with similar car. Mackerts got my car in quickly, diagnosed the issue, and sent me an explanation and an estimate that with an easy to read and understand explanation of what needed repaired. I asked for some of the services to be removed, that I could do, and they quickly sent a revised estimate. I agreed, they did the work, and stated it didnt take as long and the original estimate required and reduced the bill. Great service, professional and patient with me until I understood the repairs that would be happening. Thank you Mackerts Auto!

Again, Mackert Automotive was impressive with their service & professionalism!

Always professional and friendly service. I wouldnt take my car anywhere else.

Great service, knowledgeable staff. They have been taking good care of my Subaru for 15 years now.

Honest, efficient, and consistent at a fair price.

They were very fair priced and they figured out what I thought was wrong (bad wheel bearing) wasn't the issue. They didn't just change my bearings and send me on my way without investigating my issue or try to add on a bunch of additional costs. It's where I'll go from now on, because they are trustworthy.

Amazing service. Probably the most honest car repair we have used. Great staff that knows how to treat customers. Called us as soon as they diagnosed what the mechanical problem was and they explained all charges. This is where you want to take your car if you need any work done. We will be repeat customers.