Gig Harbor Auto Repair

Ive used Mackert for over twenty years and never had any issues. They have always been prompt, polite and professional.

Terrific communication! Efficient service, no wait time, expert work, quality parts.

Always the best service and it's been over 30 years. They back up all repairs and listen to concerns, they even follow up to assure everything is alright, who could ask for more .If you want the work done right, and don't care to come back until you need to, then make this your first stop, you will not regret it..... I never have!

Except for being hidden from view and away from public transportation, Mackert is probably the best option in Gig Harbor for high quality car service and repair. They seem to keep current with their technology and knowledge of all but European cars. They explain and slow you (with video) what is needed when and why, and tell you how long and how much it will take. They dont treat you with junk food, drink, and mind-numbing TV shows while you wait.

Outstanding service at a reasonable price. If you drive a Subaru get it serviced here.

Always honest and always straight shooters. Never take our vehicles anywhere else.

I went to Mackert for the first time. They were friendly, professional and fast. Chris took the time to really listen to me to understand what was going on with my car. I will definitely be using them for any future repairs my car may need. I highly recommend them!!!

Our 2016 GMC Denali has given us numerous issues over the last eight years. Many are inherent to this vehicle. The latest was another round of bent rods due to the way the engine goes from four functioning cylinders to eight depending on the speed you are driving. Just 2 years ago while in another state on a road trip we experienced this nightmare for the first time. Several thousands later we were able to return home. It just happened again! Had the vehicle towed to Mackert and it was quickly diagnosed. It is an expensive fix and the problem is it apparently doesnt last because of the design flaw with this car. But after looking at new vehicles or low mileage used we decided to replace the engine. It was actually half the price of a low mileage used vehicle and we now have a 3 year or 100,000 mile warranty. Mackert personnel are AMAZING. All our questions were answered (and we asked a lot!) so we could make an informed decision. We drive our vehicles until the wheels fall off and although we thought that time was now, Mackert has now extended that life with an engine that doesnt have the design flaw. We will get a little less fuel economy but that is totally acceptable to not be broken down on the side of the road. The work was done in less than two weeks and it drives like a dream. I cannot be happier with our decision to replace the engine instead of buying another vehicle with unknown problems. This shop takes care of all of our cars and they have always done a superb job in a very timely manner. We cant recommend this shop enough!!! Thanks to the whole team.

Professional, quick, and trustworthy. Cant ask for more.

Starter fail on Honda, did their usual great job! Chris (front desk) is great to work with.