Gig Harbor Auto Repair

Outstanding customer service and great work from these guys! They listen and go the extra mile to ensure your vehicle receives the care it needs. They're realistic and won't try to upsell you on anything unnecessary. All around excellent place! Special thanks to Chris who didn't hesitate to immediately pop the hood on my SUV and take a look when I first stopped by with a concern, (even though he was swamped to the gills with customers and ringing phones.) Chris and Ben have been wonderful to deal with every time. This shop won't let you down, I highly, highly recommend them.

I took a ‘17 Santa Fe in after the engine light came on with the car rumbling slightly when it idled. Mackert did an awesome job at a much more affordable expense than I anticipated, and provided great customer service/communication. Highly recommended!

Honest service We had our Camry in for a routine service at a Toyota dealership. They informed us that a CV boot was leaking grease and needed replacement. There seemed to be some confusion between the shop and the service advisor on the cost of the repair so we decided to have it checked at Mackerts Auto Repair. We spoke with Chris who was very knowledgeable and gave us a ballpark estimate over the phone. We dropped the car off and within a hour they called us to say that they found out it was a loose clamp, cleaned the grease and retightened the clamp. Total cost $50 saving us hundreds of dollars over what Toyota had quoted. Needless to say I wasn’t happy that the Toyota dealership told me it was a cracked CV boot when it was a loose clamp. Thank you to Chris and the shop Mechanic and to Mackert Auto Repair for providing such outstanding and honest service.

My wife and I have been taking our cars here for years! Solid service from Ben, Chris, and Howard. Ben and Chris have gone above and beyond to help us understand repairs. Honest and reasonable. Great local auto repair shop in Gig Harbor!

In and out in one day. Came in under estimate. Great communication.

The best autoshop in Gig Harbor by far. Chris at the front is always welcoming and listens to all customer’s concerns. Cannot recommend this shop enough. They do amazing work at a fair price.

Always wonderful service! Reasonable prices, never issues with my repairs and great staff!

They are amazing and so helpful in making sure my 12 year old car is in good running condition. Plus they let me know what I need to watch for in the future. Thank you so much!

Always a good experience.