Gig Harbor Auto Repair

Friendly expertise on time.

Always do a great job!

Great service!

Chris and Brad are the best! We trust their assessments and the service work done on our vehicles 100%. We don't take our vehicles anywhere else.

Always great service and I feel the job is done right

Nice people providing consistent excellence along with accommodating scheduling.

Honest. Friendly. Organized. Fair price. Great warranty. I like the text message updates and the estimate transmitted. I like that they check all the fluids and really look the car over.

I cannot shout out my support and recommendation for another auto shop than Mackert Auto!! My parents are in their mid 70s and have had some sudden and scary car issues over the past few months and Mackert has been ABSOLUTELY INCREDIBLE in how they treated them and myself!! From the very first panicked phone call, to our latest visit today, Mackert Autos staff has been THE BEST!! They didnt even charge for the first two visits because the tech could not verify the issue and just had to charge the battery twice. The best prices around, supreme customer service, and the most important of all, HONESTY!! I trust the advisors and techs there to always keep it real and only recommend what we actually need done. Special shout out to Chris who was absolutely fantastic getting the car in 3 times without an appointment and getting it diagnosed AND fixed that day or the following day!! We will ONLY service our vehicles with Mackert going forward and I strongly recommend anyone doing the same!! Ive worked in the automotive industry for almost 20 years and have seen a lot. Mackert rises above the rest! Thank you again Chris!!!

Everything was great. I received a referral from a neighbor with similar car. Mackerts got my car in quickly, diagnosed the issue, and sent me an explanation and an estimate that with an easy to read and understand explanation of what needed repaired. I asked for some of the services to be removed, that I could do, and they quickly sent a revised estimate. I agreed, they did the work, and stated it didnt take as long and the original estimate required and reduced the bill. Great service, professional and patient with me until I understood the repairs that would be happening. Thank you Mackerts Auto!

Again, Mackert Automotive was impressive with their service & professionalism!