Gig Harbor Auto Repair

Always professional,friendly and have never had a bad experience with them.

Staff was very helpful and knowledgeable. Price was good too. No one wants to pay high prices for repairs and I felt like they did NOT gouge me on the service they did. Thank you

Always enjoy dealing with the folks at Mackert Auto. Friendly, accurate estimates of cost and when vehicle will be ready, and good communications when needed. Typically deal with Chris in front office but easy to deal with all the folks at Mackert.

Been taking my vehicles here for years. Solid outfit. Highly recommend.

These guys were friendly, professional, and got the work done super quickly. All this and with competitive pricing. Don't second guess it, send your vehicles to them and get it all handled stress free. Will definitely be returning for future work, and recommending to anyone in the area.

Repairs were done in a timely matter. They kept me informed along the way.

This was our first visit to Mackert Automotive after referral from Les Schwab/Gig Harbor and friends. The service tech Chris was friendly, courteous and professional. Our alternator went out unexpectedly and we were able to get the car in late afternoon that day and the car was repaired and ready for pick-up the next day. My husband was impressed by the long service warranty that far exceeds other repair shops we've dealt with previously. We appreciate such quick turnaround, the car runs great and we'll be back next time we need another car repair!

We always appreciate the honesty and transparency that we get when we take our cars to Mackert. That, as well as the great service, is what keeps us coming back. We never feel up-sold, and we have always been given a choice to stop services, especially if a large problem is found (most recently a transmission); and Chris always talks to me as a equal, and never asks to talk to my husband, which I appreciate as I have had that experience previously. We highly recommend for both car and customer service.

The HVAC did not work to provide heat to our Chevy Tahoe. I went to 3 Chevy dealer service departments. They could not resolve. Mac Auto calibrated some sensors and works great now.

I am never dissatisfied when I visit Mackert Auto. Super courteous when I visit, and super accommodating when I had an emergency breakdown. I trust these folks like family.