Gig Harbor Auto Repair

Professional I bring all my cars Mackert as well as my sister and brother in law because I know they perform high quality work. They can be trusted.

From initial conversations to walking out the door after my car was repaired, the staff was clear, professional and empathetic, all at the same time. There was a clear explanation for their plan of action , also of price structure. The car was ready when promised and repairs were less than estimated. However, beyond the repair, was the clear explanation of future needs and maintenance for the vehicle. Not presented as a must do NOW situation but more of a maintenance plan . I appreciated their honest and fairness but mostly their cheerful attitudes and demeanor.

Exceptional customer service This was my first visit to Mackerts Auto but it won't be my last! They were efficient and professional, calling when they said they would and having the car ready on time. They are honest and thorough. Thank you Mackerts!

quick fix on starting problem Work my in my SUV on short notice with a full schedule! Solved my problem and got me on the road!

Thorough! I appreciate there attention to detail and that they addressed the problem in a thorough way.

Excellent Service I have been going to Mackerts for several years now. I was referred by a friend who was also very pleased. I always feel the price is reasonable, their work is honest, and the job they do is always done well. They always fit me in and accommodate my schedule. This time they leant me their loaner Jeep which was very helpful while mine was being worked on. I highly recommend Mackerts Automotive.

awesome service! If you can find it - when you find it - you will always come back

Concerns were heard They explained everything carefully, and even came in under our expected budget for the repair. We'll definitely return.

Professional, thorough, quality service

Service etc. I always get good service with Mackert. The only think I question is did they look at a/c? During some hot weather it did not put out as well as it should, to me. Taking far too long to cool vehicle.