Gig Harbor Auto Repair

Very Good Service,Professional, and Courteous The people I dealt with was Jared and Clancy and they were very professional,courteous, and helpful. Jared explained all the issues I had with my car very plainly, and since it was a very expensive bill, he went over the items that I definitely needed to get done now and what I could put off if I wanted to cut my bill down now. Since the job was going to take an extra day, they provided a loaner car, which I very much appreciated. A suggestion I would make is if a client's bill is over a thousand dollars, it sure would be nice to get a certificate for a free car wash since they don't wash your car there(and don't have the capacity to do a car wash at their facility). My bill was over 2 thousand dollars and I would have appreciated the certificate since my car was filthy. You probably could work out a deal with the Great Car Wash to get some discounted certificates if you were going to get a group of them. Merry Christmas! Thx,Peter

As usual everyone was prompt and courteous

Just took my car in for an oil change and had a few questions about a nation-wide recall on my second car. The Mackert folks took the time to answer my questions and even had their shop foreman take the time to talk to me further about the issue. I feel that this level of service is excellent; far beyond any other auto repair shop I have ever used. Mackert is truly dedicated to their customers and provide quality auto care at affordable prices.

Great Customer Service! Very kind and knowledgeable staff. Always able to accommodate my busy schedule. I highly recommend Mackert Automotive!

very professional services performed in a timely manner within estimate quoted.

I trust their work. I bring all my vehicles to Mackert Auto. I want to know that when traveling on the freeway my vehicle is in the best condition. I have close to home vehicles and ones I take on long trips. We discuss work based on my driving needs and how much I want to invest in keeping the vehicle running. They have great customer service and back up their work.

Still waiting for your bid to put on brakes. I have called twice requesting a response.

Truck Repair The service provided met my expectations.

Thorough, honest and friendly. I've been to Mackert's numerous times over the years, and I'm always impressed with their customer service and thoroughness. They really take the time to explain what's going on, your options, what you may need, what you don't need, etc. Their prices are a bit on the higher side, but it's worth it because they are honest and do good work. They can sometimes take awhile getting back to you about the status of your vehicle - that'd be my only minor complaint. Other than that, great place for repairs and general maintenance!

Awesome as usual.