Gig Harbor Auto Repair

Great customer service - very thorough Mackert will be my new provider of all automotive services. What a great group in the front office who take care of you when you drop off your car and pick it up. They are friendly, helpful, and cover every conceivable thing that you might need to know. They got me in at the last minute and got my car back to me in time for our Thanksgiving road trip. This included all new brakes, new rotors on the front, new tires, and an oil change. Thank you!!

I brought a mid 2000 VW for a fluid leak. In 2 days they checked for oil leak with UV dye, found a transmission leak. Changed the transmission filter, gasket, fluid with flush, for a reasonable price. Good location near highway and downtown. Had key drop off. personable, educational, did not seem to want to upsell me, performed competent work, leak seems to be gone, and car shifts (literally) like new. Summary:. I will absolutely use again.

The mechanics at Mackert are very thorough and are really good at taking time to explain everything so that we know exactly what needs to be done. I Would indeed highly recommend Mackert Automotive for your car care!!

Honest and they let you know in advance if there is a problem. I have received great service and I would recommend them to anyone. I continue to take my cars to them and have great confidence in their reliability and service.

One of the best auto repair facilities. Staff is friendly, knowledgeable, and very informative. Work was completed quickly and competently at a fair price.

Several years ago I was so happy to find Mackert Automotive, after dealing with a variety of repair shops who did an OK job but were lacking in expertise. I've never been disappointed with Mackert. They are knowledgeable, thorough, professional, dependable and honest. You can't ask for a better automotive service.

Howard Mackert runs a very tight shop. It is clean and well organized, and his techs are very knowledgeable. Howard is very up front and fair, and he knows his business well including from the standpoint of customer service. He is thorough in his explanations and always tries to provide the best possible value. Howard works on our 2005 Cadillac DeVille that my daughter inherited from her granddad, and we have always been very satisfied with the results. Given the competence, reasonable price, and overall trustworthiness I highly recommend Mackert Automotive as a source of quality service for any automobile including all modern makes and classic cars as well.

Always excellent and would recommend highly to anyone who asks.

Excellent service. Car ready when promised and all issues were taken care of.

Clean, professional. Good communication