Gig Harbor Auto Repair

The team at Mackert Automotive was very accommodating with my work schedule. They serviced my vehicle promptly, for the quoted price and I was back in the office ahead of schedule! Thanks so much for your excellent service!

Great place to do business with. Besides myself, I have been sending others to Mackert and they were very satisified with the results. One person had his own shop until his injuries, He trust you with his vehicles and he also has been sending business to you. Word of mouth is a great way to get more business. I myself can not do much and I trust this place more than dealers. My daughter got me started there because I use to do most of my own work, after surgies made it hard for me to do anything on cars. Keep up the good work. You got my business as long as you are there, and I will keep send others to you. thanks

Staff is extremely courteous and accommodating. Honest. A bit pricey in that I paiid more than I would have at my Tacoma auto dealership. However, convenience of not crossing the bridge is worth something. Will keep them on my list for a return visit.

Service was fast, efficient, friendly, and they have a great warranty on all parts and service. They have a convenient drop box for keys for my early-morning dropoff, and I just can't find anything negative to say.

Positive and professional people to work with. No surprises just great service.

Appreciated personal, thorough explanation of my car's problems & repair. Howard also clued me in about the Napa autocare repair warranty being honored on my future trip if necessary.

We are new to Gig Harbor and started asking around about where to take our car for service. More than once we were told "Mackert Auto". Our experience was very positive! Friendly, professional, knowledgable staff and we were able to schedule our 60K service within a few days. We will definitely go back. Mackert was just what we were looking for!

Very professional and friendly. I like that the owner answers the phone and provides top notch customer service. he came and got my vehicle with me!

I left my 2002 Jetta with them, and asked them to verify whether or not my timing belt had broken. They were able to confirm this for me without charging me a dime! They offered to perform a $100 "check-up" to determine how much it would cost to repair my car, but I declined, and decided to cut my losses and sell it for whatever I could get. They allowed me to keep the Jetta in their parking lot for 48 extra hours while I found a buyer. They didn't even complain! Great people here!

First time customer. Their approach to my problem was much more rational than the one suggested by the dealership mechanics. Also saved me over $1,000 in work! I will definitely be back when the need arises.