UPDATE: What amazing customer service! Howard (the owner) personally called me and asked how he can rectify my situation. Went above and beyond to help. Could not ask for a better local business.
Thank you Amber, we appreciate it very much when a customer lets us know when we've missed the mark. The majority just go away, never to return. It take courage to confront someone and I respect that about you. As your review mentioned, we pride ourselves in going overboard when there is a problem, glad you thought so too. Howard
- Mackert Automotive LLC