Gig Harbor Auto Repair

Thorough, honest and friendly. I've been to Mackert's numerous times over the years, and I'm always impressed with their customer service and thoroughness. They really take the time to explain what's going on, your options, what you may need, what you don't need, etc. Their prices are a bit on the higher side, but it's worth it because they are honest and do good work. They can sometimes take awhile getting back to you about the status of your vehicle - that'd be my only minor complaint. Other than that, great place for repairs and general maintenance!

Awesome as usual.

The best Again, these guys are head and shoulders above the rest. Price, timing, effort, honesty, it's all there. Look no further Machert auto is the place to go for your vehicle needs. Thank you. Denis Lacroix Lacroix Home Inspection.

Professional high-quality and friendly I went to Mackert Auto to get a pre-purchase inspection done on a vehicle. They were fast efficient timely and gave me excellent recommendations. I highly recommend them!

Jared explained everything to me. Gave suggestions on what would be best to do and why. The final decision was mine. The staff at Mackert's goes out of their way to explain things to you. My vehicle is 14 years old. They listen to me when I tried to explain what the problems were. After researching the problems they the fixed the coolant leak, replaced the struts for the hood and the hatch, did an oil change and took care of the other oil leaks. They strive to make you feel like you are the only one they have to deal with. I would STONGLY recommend them to anyone who has automotive problems.

As always we get great service from you guys. We are continuing to refer lots of people to you and pray that they will try you out.

Top notch! Great customer service!!! I have been using Mackart for years now and each and everyone of the guys that work here are TOP NOTCH! They truly care about their customers. I went in for an oil change and they noticed that I needed a full system flush and instead of waiting to tell me about it when I hit my 10 year mark they let me know that they would be able to take care of it right away. I was not forced in any way to have it done however, I trust them all and their opinion! Thanks guys for all you do and continue to do for me and my family!

Extinct Car They don't make Suzukis anymore and parts can be hard to find. I needed a new ignition lock. Jered found the part and also found someone in Bremerton to program the key. He always called me to give me a status report. This kind of service is not unique for Mackert...it's typical!

THE BEST SERVICE IN THE COUNTY I HAVE BEEN USING MACKERT AUTO FOR SEVERAL YEARS, THAT BEING SAID, THE SERVICE HAS BEEN NOTHING LESS THAN ESTIMABLE. YOU MAY FIND CHEAPER SERVICE BUT YOU WILL NOT FIND A GROUP OF MORE KNOWLEDGEABLE AND PROFESSIONAL TECHNICIAN'S IN ONE PLACE. YOU CAN REST EASY KNOWING THAT YOUR CAR IS IN GOOD HANDS AND THAT YOU AND YOUR CAR WILL BE WELL CARED FOR.

As always a great job. Job came in less than estimated. I'm very comfortable referring friends and family and have.