Gig Harbor Auto Repair

If you have a problem with your vehicle and no one can figure it out....take it to Mackert! Awesome

Mackert Automotive is a awesome place to take your car! everyone was very polite, they explained was was needed, what they replaced etc, explained the bill! I would take my car there again!

Your Review I've been to Mackert's numerous times over the years, and I'm always impressed with their customer service and thoroughness. They really take the time to explain what's going on, your options, what you may need, what you don't need, etc. Their prices are a bit on the higher side, but it's worth it because they are honest and do good work. They can sometimes take awhile getting back to you about the status of your vehicle - that'd be my only minor complaint. Other than that, great place for repairs and general maintenance!

We took our car in for brake troubles. When I dropped they drove me to work since I was without a vehicle. We got our diagnostics that same day and they offered to keep the car overnight so that I could have a better part installed that would not be there until the morning. While it could have been fixed same day I truly appreciated that they explained the differences in my options and that waiting one more day for a shipment to arrive would be the most cost effective and more reliable option. The guys stayed a little late so that we could pick up our car the next day (I got off work at the time they close) and went over everything that was fixed and what we can do to help make sure that the malfunction doesn't happen again. Everything was fixed at a reasonable price, and I couldn't be happier about the service we received. We won't be going anywhere else for future repair needs!

You are greeted politely at the door. Service options are explained clearly. All questions are welcome, and where there is a difference of opinion among smart people, they give you both sides. When we moved here I had Mackert go over both of my used vehicles to get a baseline. They had the chance to offer all kinds of maintenance work, but they gave a clean bill of health for both. I replaced brakes on one and flushed both automatic transmissions. That's all. I will take my vehicles here for as long as we live in the area.

I have been using Mackert Automotive for years and recommend them without reservations. The staff are extremely knowledgeable and very friendly. They stand behind their work, no questions asked. Service is always prompt and on time.

You really cant get more for your dollar anywhere else. Expert technicians, great office personnel, and Howard (the owner of Mackert auto) comes out to greet the customers quite often. I have taken every vehicle we have to Machert auto, and have never had a bad experience. And ladies, Howard hosts an evening every once in awhile just for you. He goes over every aspect of your cars with you to help you become more familiar with what can go wrong with your car or truck. This is a great business.

CONSISTENTLY FIVE-STAR AUTOMOTIVE AND CUSTOMER SERVICE What a difference between a home-town mechanic vs dealership production-line service! Gig Harbor has bragging rights for many retail and service providers...but the list isn't complete without a nod to Mackert's Automotive - the very best in town!

Consistently good service I feel confident to leave my vehicles in the hands of Mackert. Competent, polite staff. Justin is a reasonable replacement for Clancy. Just needs to take the time to listen to the customer on the phone. Where has Clancy gone?

One of the pleasures of car ownership is finding a reliable mechanic who is honest, trustworthy, knowledgeable, and service oriented. Mackert Auto is all this and more. Owner Howard and everyone on his staff are nice people who treat us with respect, get the work done quickly and thoroughly, and go the extra mile (literally driving me to and from home when our car is serviced). They have our highest recommendation.