Gig Harbor Auto Repair

Great service!

We ran into an issue with our car and thought it was going to need to be put out of our misery! Justin listened and understood our concerns, communicated throughout the process, gave me updates, and made it easy to figure out how to get the car after hours. Thank you!

I've been a customer for 12 years. I prefer used cars and I like to maintain them and stretch their life. The Mackert team has always over-delivered. I have never had a "surprise" with their estimates. If they say it'll be x number of dollars for a particular repair, it has always come in at or below that estimate. There have been times when I've wondered if it was time to part company with my car. They always advise me as if I were a family member. There have been times when they could have advised me to have more work done and they've told me it's time to trad it in. They know me by name and I'm nothing special, they are like that with everyone. They explain things too, really well, and I'm not a "car guy." I just want my car running well and I don't want to worry about it. I don't worry because I have Howard Macket and company in my corner. Obviously, I highly recommend them. Bob Ingram

All work was done according to the estimate in a timely fashion with great customer service.

Went to this business based on online reviews and they didn't disappoint. Professional and friendly. The team provided a honest assessment of my vehicle and detailed all the service I required. Price was fair and the quality of their work was excellent. Will go back with this car and others. Thank you!

Michael said the employees were very cooperative about getting the vehicle in, and did a quick job. They diagnosed it appropriately, and did not diagnose things that did not need to be fixed. Overall, they did a lot to gain his trust.

Aggie said she had a great experience at the business.

Love Mackert. They always take great care of my car. The were able to work me into their schedule when I discovered my headlights were not working. Then they mov d up my appointment for an oil change to coincide with the headlight repair.

Everything was fully explained, the work was done right the first time, and the vehicle was done when promised. Thank you.

These guys love cars.