Dan said the business did some diagnostics for him. He stated he requested and thought he would get a written estimate of the diagnostics. The staff suggested he get some tire rods for $800, replacement of the radiator and hoses at $700, and it was $100 for the diagnostics. None of it was on his paperwork. What they did was fine, the employees were pleasant, but he did not get the written estimate he had asked for. They had come highly recommended to him.
Hello Dan, I talked to Ben and he did say that he felt bad that the communication broke down on our end. So sorry about that, I'd be glad to discuss it further and get more concrete answers if you would like.
Howard
- Mackert Automotive LLC