Gig Harbor Auto Repair

Neil said he was really happy with the service. The communication could have been better.

Checkup went great, They did a great job. Very friendly and easy to deal with. Highly recommend!

They were upfront about everything and didn’t recommend anything I didn’t need. They gained a customer and I would recommend them to anyone who needs service or repairs to their vehicles.

I shouldn't have kept this car for so long, but if you guys so competently keep it as nice as new, there's no point in replacing it!

Friendly, trustworthy and does reliable work

They were great. They were fast, responsive and even asked about a couple maintenance items I hadn’t thought about replacing.

Chris said they are straightforward and good. He said they don't gouge on price.

Cooper said the staff at this facility were great. He stated he felt they were on his side. The pricing was fair.

One of my cars is a 1997 Mercury Mountaineer with over 220,000 miles on it. I always take it to Mackert Auto for service. One service involved replacing all the sparkplugs and wires. When I got it back, it was missing, almost like it was firing on 7 cylinders instead of 8. So I took it back to Mackert thinking it was a bad wire, plug or something like that. Howard's crew inspected and tested the electrical system from top to bottom They kept working at it to find out was was wrong, and discovered that two fuel injectors were plugged! How random! The car works great, and will continue to provide me with the transportation I need -- thanks to the team at Mackert Automotive! Thank you!

Joe said the employees were quick. They got back to him in a timely manner. They were knowledgeable. They provided a good estimate.