Technician | Mackert Automotive LLC

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5

Nancy said that she has known Howard for years and that he and the business have always been honest and trustworthy, which is hard to find nowadays. She stated she appreciates how helpful the business is.

Thank you Nancy, it's our pleasure to take care of you and your car. Howard

- Mackert Automotive LLC
5

Service and staff were prompt and polite.

Thanks again Ambrose, always great to see you.
HC Mackert

- Mackert Automotive LLC
5

Every step in getting my truck serviced I received a phone call of what was going on ams what to expect as well as the options of what needd to be done.

Thank you Jamie, glad you enjoyed the extra communication, we really strive to keep customers in the loop.
HC Mackert

- Mackert Automotive LLC
5

they did a bang up job as usual

Thanks for the 5 stars Anthony.
HC Mackert

- Mackert Automotive LLC
5

Great customer service and Integrity.

Thank you Dustin, so glad the integrity thing comes thru. It really is what drives us each day.
HC Mackert

- Mackert Automotive LLC
5

Jake said this business strives for the best customer service ever. The employees are quick and professional. Howard makes sure the customer leaves 100 percent satisfied. They have the largest service warranty, with a 3 year and a 36,000 mile warranty. This facility is the best automotive business in town.

Thanks Jake
HC Mackert

- Mackert Automotive LLC
5

Great, friendly efficient service! They're competent, honest, reasonably priced, organized and efficient. Thanks for taking such good care of my car! If you're looking for a reputable shop, definitely check them out! Peter H.

Thank you Peter, for the 5 stars, kinds words and your trust. That's what we value most.
HC Mackert

- Mackert Automotive LLC
5

For all automotive service and repairs we always rely on Mackert Automotive! The service is always courteous and professional. And anytime there is extra service spotted, we can always rely that the recommended service is needed and fairly priced. I highly recommend Mackert Auto to all my friends!

Thanks so much Dana. You and Dave are perfect customers, we love helping you as needed.
HC Mackert

- Mackert Automotive LLC
5

Roger said the business did a good job with his vehicle.

Thank you Roger, we enjoy caring for you Lexus, great car.
HC Mackert

- Mackert Automotive LLC
4

Overall I am happy with the staff and the work completed. My only complaint is this, I made an appointment 2 weeks ahead, I was under the assumption with this appointment you would work on my truck that morning. I dropped off the night before so you had it 1st thing. When I spoke to Justin, around 10 or 11 I got the impression that nothing was really being done yet. No one called me, I called in. The problem is that is my work truck and told you up front it is urgent to get back quick if possible, plus I had to rent a car. Long story short, it went into a 2nd day and was completed. Changing spark plugs and drained intercooler was final remedy and seems to work well now.

I'm so sorry Bob, we really do try to get working vehicles out sooner. I'd like to give you a credit for the extra rental car day if that's good with you.
Again, let me apologize, this is not our normal mode of operation.
HC Mackert

- Mackert Automotive LLC
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