Gig Harbor Auto Repair

Delivered on time and on budget! No surprises:)

I have confidence in all the work Mackert Automotive has performed on my 2003 Jeep Liberty. Previous work plus oil change has been the most thorough. They took the time and knowledge to go thru their recommendations for upcoming maintenance and why and when they are needed. Great customer service and pricing is reasonable and honest.

Mackert Auto is the best in customer service! Outstanding service repair with competent personnel working on your vehicle to make sure the customer is very well taken care of. Chris is new at the Front Desk but does an outstanding job of explaining in easy to understand terminology what immediate and critical work needs to be addressed and what work services will need future attention to keep your vehicle safe and in top running condition. Also, that information is also fully documented in your invoice for your future reference. Chris was very patient with my wife looking up tire prices for not only the best deal but also balancing warranty and product information to fit the needs of our truck for different weather conditions and road handling at still a reasonable cost. Ben, the General Manger is also located right there in the front office for any customer questions and support. With a winning combination of competent mechanics working on your car and a customer friendly front office you can be very assured that your vehicle and customer needs will be effectively and efficiently met! You can trust your car repairs at Mackert Auto. I highly recommend Mackert Auto to all my family and friends!

Excellent honest service!! Cannot recommend more! Coming from someone who isn’t an expert in car repair/issues, the Mackert team was honest and transparent every step of the way. If you want to work with a team that will do what’s best for you and your car, with an honest diagnosis, Mackert is the team.

I brought my 2005 Jeep in for diagnostic of an engine light on. Mackert Automotive corrected the problem with professionalism in a timely manner. I was impressed from the beginning with there professional approach, thier organization and cleanliness and allowing me to use a loaner car. This was my first visit and will certainly not be my last. I recommend using Mac Auto. Mike Orser.

My 2005. Pontiac Aztec is our 242000 mile baby we’ve had since new. Part of the longevity of our car is due to being maintained at Mackert Automotive since 2006. Last great job was the replacement of the steering rack box and power steering pump. Excellent job done and I’m thrilled our favorite vehicle drives like she will going beyond 300k. The skill and professionalism is the constant I enjoy from having our vehicles cared for by the whole team at Mackert Automotive.

They get it done right. They are clear in their communications. I was stunned how quickly they got my catalytic converter installed in the vehicle when the shortages are very real. Chris and Ben at the front line of customer service are fantastic!

This shop does excellent work for an affordable price. I recommend their services to any and all that need repairs or general maintenance. I'll never go anywhere else.

Quick service and reasonably priced. My car wouldn't start and I was able to have it towed to the shop after hours and use the key drop box. They called me the next day and explained the issue, ordered the parts and I was able to pick my car up a few days later.

Love this business!