Gig Harbor Auto Repair

Once again, I have had a positive experience with Mackert Automotive. Thank you for your excellent service and expertise. I am so thankful to have found a shop that I can trust!

They were fast, professional and courteous.

Chris was able to get us right in, they did a great job, and their customer service was fantastic. We would use them again.

Ben and the team at Mackert gave us everything that you’d want in a mechanic - honest service, great communication, timely service. Most of all, just easy to do business with. No brainer that we will be bringing our Tahoe back next time!

Great group of folks here that are truly focused on doing what is best for your vehicle. I’ve had nothing but great experiences here. They get very high marks for customer focus, integrity, and workmanship in my book. Mackert will continue to be my first choice for automotive work in Gig Harbor!

Many thanks to the entire team at Mac Auto! They are always courteous and go above and beyond to make sure everything is running perfectly with my car.

Excellent, trustworthy service. Thank you!

Delivered on time and on budget! No surprises:)

I have confidence in all the work Mackert Automotive has performed on my 2003 Jeep Liberty. Previous work plus oil change has been the most thorough. They took the time and knowledge to go thru their recommendations for upcoming maintenance and why and when they are needed. Great customer service and pricing is reasonable and honest.

Mackert Auto is the best in customer service! Outstanding service repair with competent personnel working on your vehicle to make sure the customer is very well taken care of. Chris is new at the Front Desk but does an outstanding job of explaining in easy to understand terminology what immediate and critical work needs to be addressed and what work services will need future attention to keep your vehicle safe and in top running condition. Also, that information is also fully documented in your invoice for your future reference. Chris was very patient with my wife looking up tire prices for not only the best deal but also balancing warranty and product information to fit the needs of our truck for different weather conditions and road handling at still a reasonable cost. Ben, the General Manger is also located right there in the front office for any customer questions and support. With a winning combination of competent mechanics working on your car and a customer friendly front office you can be very assured that your vehicle and customer needs will be effectively and efficiently met! You can trust your car repairs at Mackert Auto. I highly recommend Mackert Auto to all my family and friends!