Gig Harbor Auto Repair

Excellent service. Impressive communicating to keep customer informed as work progresses.

Dropped in with an unexpected problem. Your team gladly worked in our unscheduled visited and diagnosed and fixed the problem that afternoon. Thank you very much!!!

As always Mackert did a thorough look at my vehicle and everything was fine

I rarely leave reviews but I would highly recommend Mackert Automotive for any car repair needs. Professional, honest, reasonable and they go the extra mile. Don’t look any further.

Outstanding customer service and great work from these guys! They listen and go the extra mile to ensure your vehicle receives the care it needs. They're realistic and won't try to upsell you on anything unnecessary. All around excellent place! Special thanks to Chris who didn't hesitate to immediately pop the hood on my SUV and take a look when I first stopped by with a concern, (even though he was swamped to the gills with customers and ringing phones.) Chris and Ben have been wonderful to deal with every time. This shop won't let you down, I highly, highly recommend them.

I took a ‘17 Santa Fe in after the engine light came on with the car rumbling slightly when it idled. Mackert did an awesome job at a much more affordable expense than I anticipated, and provided great customer service/communication. Highly recommended!

Honest service We had our Camry in for a routine service at a Toyota dealership. They informed us that a CV boot was leaking grease and needed replacement. There seemed to be some confusion between the shop and the service advisor on the cost of the repair so we decided to have it checked at Mackerts Auto Repair. We spoke with Chris who was very knowledgeable and gave us a ballpark estimate over the phone. We dropped the car off and within a hour they called us to say that they found out it was a loose clamp, cleaned the grease and retightened the clamp. Total cost $50 saving us hundreds of dollars over what Toyota had quoted. Needless to say I wasn’t happy that the Toyota dealership told me it was a cracked CV boot when it was a loose clamp. Thank you to Chris and the shop Mechanic and to Mackert Auto Repair for providing such outstanding and honest service.

My wife and I have been taking our cars here for years! Solid service from Ben, Chris, and Howard. Ben and Chris have gone above and beyond to help us understand repairs. Honest and reasonable. Great local auto repair shop in Gig Harbor!

In and out in one day. Came in under estimate. Great communication.