Gig Harbor Auto Repair

My parents car suddenly wouldn't start and they were worried about finding a reliable shop who could quickly and expertly diagnose the issue. I found Mackert Automotive was very close by so called them right before closing and a guy named Chris was extremely helpful in getting the car looked at. I also talked with another great employee named Ben and was told they checked out the entire electrical system and could not find any issues. After charging the battery up the car started great and they even did some more quality control work to confirm the next day everything was great. it is so refreshing to have an automotive shop that isn't trying to take every penny they can get from a customer or recommend things you may not actually need. I would strongly recommend this shop to anyone!! I've been in the automotive world for 18 years and was very impressed with this shop. Special kudos to Ben, Chris and the tech who worked on the car!!! You've won a new customer over!!

great job

So thankful for the excellent customer service I received.

They identified the problem and were very thorough in the repairs and kept me informed. I am very satisfied, as always.

Excellent place to take your car! We think they are the BEST!

Mackert is always the best place to take our car. Professional, Friendly, Knowledgeable and Timely. We appreciate their call to explain what work they will do and an estimate of cost. We think their service is excellent.

Great job, on time. Excellent communication Friendly staff. Recommend to friends!

Quick and friendly service

We have been using Mackert for several years to keep our SUVs going. We now have a GMC Yukon that has 100,000 miles and is starting to need preventative maintenance. They have been honest and done good work to keep our vehicles going.

A simple referral from a friend, and that becomes a welcome surprise for a truck owner looking for maintenance services. If you're looking for a friendly welcome, fair estimates and timely service done at fair costs- found!