We are open! Our operating hours are Monday through Friday: 8:00 AM to 5:00 PM

5

Requested evaluation of check engine light. Quoted me a price range, called when that quote might be exceeded, got me in the same day, found the problem and fixed it. Very fair and seemed to value my business. They are obviously seeking a long term customer relationship and really earned high marks with me today. They came highly recommended by a friend and they exceeded my expectations. I will use them again for any needed repairs or service which they perform.

5

Excellent as usual. I've been going to Mackert for 5 years and have never had a problem.

5

very worried about my steering getting worse, but the guys were very calm and reassuring that I wasn't going to "crash and burn" anytime soon. Plus the first fix seems to be working. Thank you.

5

Machert has always provided excellent service to my family and I. Whenever I call or go in to the shop, they treat me as a friend. I have taken my vehicles to them over the last 6 years and they have become very familiar with me. The front office is clean and the employees are friendly. I would recommend visiting them for all of your auto needs

5

I've been taking my autos to Mackert for almost 4 years - always excellent service.

5

You guys are great! We had a repair that would of been 450 bucks but Jared and the crew did it for under 200! These guys are true professionals and refreshingly honest! Thanks again!!!

4

I took my XC90 in because it had a terrible "clunk" coming from the rear right. I had taken it to another mechanic in Gig Harbor, and after several attempts he couldn't solve the issue (and thus didn't charge me, keeping me loyal). I then took it to Volvo of Tacoma (read my reviews on this place) and they told me it was "nothing" and for $525 they could put a spring isolator on to "muffle the sound." So I took it to Mackert after running into an employee at another store. In one day they had identified and fixed the issue. Great customer service, fantastic techs, good prices. I'm staying loyal to my other mechanic for most basic repairs, but these guys have my business for all major issues.

4

Technicians quickly diagnosed that the hard-starting and rough-running in my son's BMW 330ci was due to an obscure problem common to BMWs and a few other makes. Mackert technicians are a very knowledgeable group.

5

Brought my Accord in for an oil change. It gives me such confidence (as a woman who

4

I took my car in for a simple service and they were very thorough. They checked out a noise concern and made sure they could determine it was not a safety issue. I asked for an oil change and they even reset my internal dash computer to display oil change at 100% - small detail but it was appreciated! I love taking my car to Mackert's.

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