Gig Harbor Auto Repair

Awesome customer service every time!

The entire team at Mac Auto are professional, courteous and highly skilled! They installed new brakes on my Audi A6; the work was performed in a timely manner at a reasonable cost. When I picked it up they had taken it to the car wash and it was sparkling. I trust Mac Auto with my vehicle and would never bring it anywhere else for service.

I stopped in (no appointment) because the oil light was on. They were very thorough in checking out the possible issues, all the while keeping me informed while I waited. I drove away knowing my car was in good condition, and that I could call them any time with concerns. I was really impressed with their personal attention, especially since I wasn’t on the schedule for that day!

Always good service never have a problem with the work performed always good

I was able to set up an oil change appointment online; I gave two day and time options and they got back to me within 24 hours. Oil change appointment happened on time; I had my car back within an hour. A fair price and great service; I will be back!

Always friendly and professional. Easy to deal with. They tell you when they can work on your vehicle, when it will be done and they do it. This our "go-to" shop. Nice to have good local companies like this.

They were up front with costs and estimates and stuck to their word. My vehicle ended up being with less than it would have cost to fix the issue and they helped me find a buyer within about a month. Overall, very impressed with their honesty and knowledge.

Top notch service, nowhere better. I’ve had experiences with dishonest mechanics in the past. That’s never happened with Mackert Auto (I even secretly tried to test them on it, they passed with total transparency). Recommend this business highly to all people who own cars in the area. Well worth a short drive even from surrounding cities knowing you will be treated like family.

Always get excellent service at Makerts!

When my car battery died not too far from the shop the day before I was to drive my visiting company to the airport, Justin came to ME, jumpstarted my car, then replaced the battery immediately.