Gig Harbor Auto Repair

I was looking into buying a truck from Gig Harbor Motor Company (a review I'll post here in a second) and saw that this place was well reviewed on some other sites and went for it. All I was looking for was a pre-purchase inspection on the truck. I was informed on the phone that this was a free service, which made me happy. When I got there the staff was friendly and professional. I sat and waited while they inspected the truck and gave me the verdict; as promised, there was no charge. Sitting in the waiting room gave me a good perspective on their customer service. It seemed like everyone coming in was a repeat customer and was treated well. I took it as extra evidence that the shop was trustworthy. If they were closer to me I would use them for all of my auto maintenance. Unfortunately it's about an hour and fifteen minute drive. If I ever break down in Gig Harbor, though, I know where to go.

Was in same day I called, professional, friendly staff. Thank you. Best yet it passed.

I am very satisfied with the experience at Mackert. Mackert now gets my business exclusively. Time will tell how well the repair will hold. I wish they weren't so expensive, but what mechanic isn't these days.

Probably the best automotive service you'll ever get. I needed $600 worth of work, and they found a $2000 problem. They stopped and talked to me about it, and I decided not to proceed. Saved me $600, basically.

As usual, you guys did a great job for the amount you qouted and in less time than expected. Thanks!

Again tshe scheduling was easy and my car was done on time. Your company made good on it's commitment to fix a problem if it came up after the initial repair, and you did!

Got my transmission flushed today. As always, it was done in the time promised, and it was convenient to get scheduled.

Excellent, professional service....with a smile.

Took a little longer than I thought to do the job and a little more communication about the lenght of time it took would have been nice.

I greatly appreciate the thorough explanations I get for the work I'm paying for. A great shop! Their tagline/motto is quite truthful: "We treat your car like our own."