Gig Harbor Auto Repair

There is not one better than Howard Mackert and Mackert Automotive. He has assembled a great team who honestly love what they do and care about the customer!

I've never been to a shop that was so up front about what I needed, or didn't need. They explained everything up front and the bill came in under what they quoted me. Definitely going back!

When Jiffy Lube ruined my car, I called Mackert and they fit me in the very next day. When they discovered that the problem was indeed caused by Jiffy Lube's incompetence, Howard wasn't even going to charge me! The customer service is wonderful and I really feel confident with their service. I'm so happy to have found a reliable mechanic and am recommending Mackert to all of my friends!

Mackert's did a great job fixing my truck....Toyota of Puyallup sent me home saying "Sorry that your truck is idling bad, but our equipment says everything is just fine..must be that your truck has 150k miles on it" It didn't seem correct so I had Mackerts check it out and they found a bad coil. Good job guys. Very professional service as well.

The staff was courteous, professional, and friendly. They were also refreshingly accurate in their estimate.

The Air conditioner in my Olds wasn't cooling and needs to cool in Southern California where I was to go the next day. I called early AM and was told if I could leave the car that they could find time to determine why it was not cooling. By noon they called and reported that evacuation and charge would fix it. It was fixed by 4 PM at the cost I was quoted.

Another great job guys. Many thanks. The Toyota Highlander runs perfectly. These guys know cars and were extremely fair at searching for a difficult electrical problem.

This was my first time having our car worked on at Macjert Automotive. I have known Howard and Rhonda for a little over a year now and after my exp[erience and seeing how much money I can save by bringing it here I plan on continuing. At this itme I still have some pre-paind oil changes at Heartland Toyota but as soon as those are finished I will have the oilk changes done here too. You may want to change the name to Carol instead of Bill since I am the one that brings the car in for maintainance.

After years of frustration I finally have a trustworthy place I can take my car. As always, great service, great staff and great prices. I'm a walking commercial-I tell everyone I know about you guys! Sitting in the lobby yesterday, I saw how you treat everyone that comes in there with the same respect.

The best costumer service...where you can get a job great done and the best prices.!!!