Gig Harbor Auto Repair

Spoke with Jaime. She said the staff were very professional and they provided good pricing. She was happy with them.

I thought I was going to be without my truck for about a week due to major repairs that were needed. Dropped off on a Wednesday and the guys at Mackert had it back to me by Friday afternoon. Justin kept me informed of everything that was happening along the way. Very pleased.

Margaret said she was very happy with this business.

Nikki said the staff does good work, and they are always so busy it is hard to get scheduled.

Theresa said the employees were very attentive to her, they were timely and explained everything well. The prices are very fair and the employees pay great attention to detail. She really appreciates the business and all of the help from the employees.

Great service!

We ran into an issue with our car and thought it was going to need to be put out of our misery! Justin listened and understood our concerns, communicated throughout the process, gave me updates, and made it easy to figure out how to get the car after hours. Thank you!

I've been a customer for 12 years. I prefer used cars and I like to maintain them and stretch their life. The Mackert team has always over-delivered. I have never had a "surprise" with their estimates. If they say it'll be x number of dollars for a particular repair, it has always come in at or below that estimate. There have been times when I've wondered if it was time to part company with my car. They always advise me as if I were a family member. There have been times when they could have advised me to have more work done and they've told me it's time to trad it in. They know me by name and I'm nothing special, they are like that with everyone. They explain things too, really well, and I'm not a "car guy." I just want my car running well and I don't want to worry about it. I don't worry because I have Howard Macket and company in my corner. Obviously, I highly recommend them. Bob Ingram

All work was done according to the estimate in a timely fashion with great customer service.

Went to this business based on online reviews and they didn't disappoint. Professional and friendly. The team provided a honest assessment of my vehicle and detailed all the service I required. Price was fair and the quality of their work was excellent. Will go back with this car and others. Thank you!