I really don't normally leave reviews, but we love Mackert enough to make the exception. First of all, they listen! We have gone to so many places for different issues with our car, and they took the time to actually investigate what the issue was. Second, they respect our budget. We each time we have gone in, they have clarified with us what the estimated cost is and before proceeding beyond that they have always talked to us first. They have also tried to come in under their own estimated price, and have referred us to other businesses so we could be as thrifty as possible. Thirdly, they have just been beyond kind. They have never treated us like a nuisance or a headache, even when our car keeps giving them problems to solve.
WOW, thank you Jacob. That was a solid review of our process and the effort we all make as a team to exceed your expectations. So glad to hear we did it. Howard
- Mackert Automotive LLC