Gig Harbor Auto Repair

We always get prompt service with a nice list of work for which we need to plan. Sometimes we do our own, and questions are answered patiently.

Fast, courteous, love the dog,

Efficient.

Ours vehicles have been maintained & repaired by Mackert Automotives for 16 years. The service has always been beyond 100% (from the front office through the mechanics). Honesty, reasonable prices, & top-notch mechanical work are just a few descriptives that match Mackert Automotives. The environment is always pleasant & I feel like a "friend", not a customer when I go there! There's something to be said for seeing so many of the same faces at Mackerts for 16 yrs.(i.e. Happy Employees). I wouldn't go elsewhere even if I moved across town! I even put Mackert on my "speed dial" because that's who I would call first if I had vehicle issues on the road (and I have!). I've even asked their opinions before purchasing a new car. Really can't say enough good things about this company.

Very polite and personal service. They got me in quick with a same day turn around.

The best customer service I have ever experienced. The staff was incredibly knowledgable and informative, going beyond what was expected to ensure that my vehicle was taken care of.

Service was performed on time and matched the estimate. Very, very pleased with the service and the office staff who were pleasant and helpful.

Glad I was referred to you. Great professional service.

I had good service as usual and very happy when I asked them to check the brakes that they did not come back and say " oh you need new brakes." Instead they said after two different mechanics took my car out for a test drive, they both came back and said the brakes were just fine, no problem.

Always a pleasure to work with. Fair and reasonable.