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Questions to Ask Your GIG HARBOR Service Advisor

We find that a lot of GIG HARBOR drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our GIG HARBOR automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.It's all about the communication. It's a little harder when you're trying to find the rig ... read more

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Battery Maintenance Tips From Mackert Automotive LLC

When it comes to your vehicle, it all starts with the battery. Proper battery maintenance is important for two reasons:First, your vehicle won't start or run without it. Second, it is the key to the long life of your auto electrical system. If your battery isn't working efficiently, your alternator has to work overtime to make up for it, and other electrical components can suffer as well.A number of years ago sealed batteries were introduced to the local GIG HARBOR, WA, market. They were hailed as being 'maintenance-free batteries.' While it is true that you can't get in and adjust the electrolyte levels of a sealed battery, it is by no means maintenance free.Batteries are very sensitive to changes in the weather around WA. Temperature really affects auto battery performance. A battery inspection is an important part of your spring and fall checkups. Next time you're under your hood, take a look at your battery. Is it clean and free of residue? A dirty battery will drain. Is there co ... read more

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Suspension Service at Mackert Automotive LLC in GIG HARBOR

During an inspection at Mackert Automotive LLC in GIG HARBOR, your friendly and knowledgeable automotive service technician will check for worn, broken or missing parts. Here's a quick rundown of suspension system components: There are the springs which hold the weight of your vehicle. There are several varieties of springs. Springs are heavy duty parts that rarely break or wear out. Shock absorbers work in conjunction with springs to smooth out the ride and help keep the tires on the road. Good shocks are essential for handling performance and ride comfort. You've probably heard of struts. They combine a shock absorber and a coil spring in one unit. Shocks and struts will wear out over time. If your tires develop a cupped wear pattern, your shocks or struts may be wearing out. This is from the shocks bouncing unevenly. You may notice a floaty or drifting sensation when cornering. If the front of your vehicle dives excessively when sto ... read more

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The Mackert Automotive LLC Guide to Vehicle Diagnosis

Modern GIG HARBOR vehicles have several computers on board that control all kinds of things like engine functions, transmission shifts, traction control, anti-lock brakes, stability control, emissions – and on some vehicles, even steering, braking and the throttle.Think about that for a minute – things that used to be controlled by simple mechanical connections now have electronic controls that rely on computers, software and sensors. It's no wonder that when something goes wrong with their vehicle it can be pretty complicated for GIG HARBOR drivers to track down the source of the problem.To help your service advisor at Mackert Automotive LLC figure out what's wrong, your vehicle is equipped with on-board diagnostics. The Check Engine light comes on to tell you there's a problem and the engine management computer stores a trouble code. Your friendly and knowledgeable Macke ... read more

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Fuel Filter Replacement

Hello GIG HARBOR resident! You would never like to drink a glass of mud, right? Well, your vehicle feels the same way. It needs a steady supply of clean fuel in order to run well and deliver good fuel economy. The fuel filter's job is to clean dirt and rust out of the fuel before it gets to your engine. A clogged fuel filter can actually choke off the engine so that it won't start or run. Some fuel filters have a bypass valve that allows fuel to go around the clogged filter so your vehicle will still run. But, then the contaminated fuel can clog your fuel injectors and allow particles into your engine.A vehicle with a partially clogged fuel filter might run well around GIG HARBOR, but sputter and strain on the because it's starving for gas. There are two things that affect how often you need to replace the filter. They are: where you drive in WA and the gas you buy. If you drive a lot on dirt or gravel roads in rural WA, your ... read more

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Transmission Service at Mackert Automotive LLC in GIG HARBOR

Let's talk about transmission service. It can be easy for GIG HARBOR drivers to forget about getting their transmission serviced because it doesn't need it very often. It's easier for people in WA to remember to change the engine oil - you know, every 3,000 miles or 5,000 kilometers. But proper transmission servicing keeps your vehicle running smoothly and helps you avoid repairs down the road.The transmission undergoes a lot of stress. The grit you can see in used transmission fluid is actually bits of metal that wear off the gears in the transmission. In addition to that, the transmission operates at very high temperatures. Usually, it's much higher than engine temperatures. Those high temperatures eventually cause the transmission fluid to start to break down and lose efficiency.As the fluid gets older, it gets gritty and doesn't lubricate and cool the vehicle transmission as well - leading to even more wear. The fluid can actually get sludgy and plug up the maze of fluid ... read more

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GIG HARBOR Customer Detective Work

One might say the most challenging part of being an automotive service technician at Mackert Automotive LLC is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.Let us at Mackert Automotive LLC introduce you to something we'll call 'Customer Detective Work' –  helping your technician find clues to what's wrong.We start with the detective basics: What, Where and When. Play along with me; You come in to Mackert Automotive LLC and your car is making a funny sound... Q: Where's the sound? A: Around the right front wheel. Q: What kind of sound? A: Kind of a clunk, clu ... read more

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Fuel System Cleaning the Professional Way at Mackert Automotive LLC

Your fuel system needs to be clean to do its job properly. When it gets dirty, the results are lower engine performance, reduced fuel economy and impaired safety. It can even lead to costly repair bills for GIG HARBOR drivers. So keep your fuel system clean as part of your routine preventive maintenance.Fuel injectors have replaced carburetors in most of today's vehicles. These injectors deliver better fuel economy than a carburetor, but they can be compromised by rust, dirt and other contaminants. They need to be clean to maintain the correct pressure, spray pattern and volume of delivered fuel so that the vehicle engine can run at peak efficiency.There are products on the market that GIG HARBOR vehicle owners can add to their gas tank that will help keep your fuel injectors clean. These products will keep a clean fuel system clean but have trouble cleaning a system that has already gotten gummed up.If your fuel system needs a major cleaning, Mackert Automotive LLC ca ... read more

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When Are Your Tires Worn Out?

  Hey GIG HARBOR area drivers, are your tires worn out? What is the standard for our WA streets? How can you tell on your vehicle?While there may be legal requirements for the GIG HARBOR area, there are safety concerns that go beyond meeting minimum replacement mandates.Two-thirty-seconds of an inch is the depth of the tire tread wear indicator bars that US law has required to be molded across all tires since August 1, 1968. When tires are worn so that this bar is visible, there's just 2/32 of an inch – 1.6 millimeters – of tread left. It's that level of wear that's been called into question recently.We're referring to the tread depth on a tire, it can't move surface water out of the way and you start to hydroplane.In a safety study, a section of a test track was flooded with a thin layer of water. If you laid a dime on the track, the water would be deep enough to surround the coin, but not enough to cover it.A car and a full-sized pick-up accelerated to ... read more

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The Right Fluids for Your Vehicle

The current vehicles in the market have over a century of engineering behind them. They have evolved into complex and powerful machines. Developments in their engines, however, have coincided with advances in many other vehicle components, including the fluids.It's up to people in GIG HARBOR to always use the right type of fluid for their vehicle. Your service advisor and your owner's manual are resources for auto advice on exactly what types of fluid your vehicle needs. Improper fluids can damage your vehicle and void your warranty.Some of the fluids that have changed significantly in recent years are cooling system fluid, brake fluid, transmission fluid and motor oil. Each of these comes in many varieties now, and it's hard to know exactly which one your vehicle needs.Cooling systems were once made of iron, steel and rubber. One coolant could be used to protect all of these materials. But new cooling systems have components ... read more

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